Setting your rental prices, see a typical prices page Price_FORGETMENOT_luxury_self_catering_ski_chalet.asp
There are four grading bands on our website:
Grading band 1 means Practical
Grading band 2 means Comfortable
Grading band 3 means Excellent
Grading band 4 means Luxury
We decide what grading band applies to your property. There is latitude for you to increase or decrease your prices to some extent within the band
Prices are split into seasons, Christmas/NewYear, Winter, February Holidays, Spring, Summer, Autumn and dates for these seasons are set by us
Prices increase as the group size increases

Paying You
1) We email a monthly statement showing the 'total rental' for each let during the previous month and expenses
2) When the statement shows that monies are due to you payment is made during that month by online transfer
3) The 'total rental' is the payment received from a guest which has cleared in the UBS bank
4) Payments from guests are deposited with the UBS in a Swiss Franc non interest bearing account. They belong to the guest until the rental ends

Paying you when you advertise elsewhere at lower prices or advertise discounts
1) We will substitute the price stated by you in other advertising you do for the 'total rental' if the price is less than that displayed on this website
2) We will also ask you for the discount if you advertise a discount. If you advertise an unspecified discount/negotiable prices we will apply 25%

The relationship between you as owner, the guest and Swiss-Chalets Ltd
The agreement to rent is between you and the guest as stated on the Rental Conditions page. Swiss-Chalets Ltd are your agent

Your responsibilities when renting your property using this website
We can only advertise property that forbids smoking which means that if you smoke you cannot do so inside your property when you visit.

WHEN YOU MANAGE THE PROPERTY YOURSELF:
1) Ensure cleaning & laundry work are to a high standard + items 3, 4 & 5 below
2) Ensure the accommodation is maintained to a high standard
3) Provide us with one set of keys for use when the main key holder fails to handover keys to arriving guests. This only applies to 'absent from Villars' owners

WHEN YOU RECEIVE PROPERTY MANAGEMENT HELP FROM US:
3) Ensure the property and it's contents are safe for guests to use
4) Make dates available that show on the availability calendar. Check the calendar before planning a trip or accepting a direct booking
5) Provide written instruction in English to cover rubbish disposal and the operation of electrical equipment
6) Make a complete change of linen available in a secure cupboard for the maximum number of guests
7) Take a damage deposit from all paying guests that you deal with direct
8) You must advise your cleaner of cleaning dates when directly employed by you. We can only advise your cleaner of cleaning dates by email
9) Supply two sets of keys well in advance of the first let

The booking process
1) In order to offer a fast and efficient booking service we do not refer rental enquiries to you before processing them
2) We will process an enquiry if your availability calendar on this website indicates that dates are available

The damage deposit & what it covers
1) The replacement or repair cost of breakage or damage caused during a let excluding the malfunction of electrical equipment
2) Extra cleaning charges because the guest has not taken care of the accommodation, click Extra Cleaning
3) Last minute extras requested by the guest that have not already been paid for e.g. firewood, towels etc
4) Non payment of tourist tax by the guest
When managing the accommodation yourself you must Inform us within one week if any of these deductions apply

Quality Guarantee
An important element in the marketing of individual holiday accommodation online is the assurance that the property will be as stated
We have the option to compensate guests that have booked with us for non provision by you of items 1 to 4 in Your responsibilities
Compensation is deducted from monies due to you or by invoice if monies are not due

Things to do before going online
1) Provide photographs or we can take these for you at no charge
2) You must decide on the prices you want to charge. We can set these or advise you if you request. You can change them at any time
3) Supply the information needed to prepare a property description in the style used on this website OR allow us access to prepare it
4) Let us know your own occupation dates

Tourist tax
Your friends, relatives and guests other than immediate family must pay tourist tax if you are not there, even if you do not charge them rent
You are responsible for paying the tax if guests and friends do not pay it
When a guest books through us we ensure that's it's been paid and keep payment records

Method of Communication
Communication is by email in English and should it be necessary to use post or telephone then the charges are paid by you
We cannot offer any services to owners that do not regularly use email

PROPERTY MANAGEMENT HELP AVAILABLE FROM SWISS-CHALETS LTD AS YOUR AGENT IN VILLARS

Cleaning (not done on a one-off basis)
1) An initial clean is always carried out at commencement of cleaning services
2) You must let us know if you do not want us to clean and/or do laundry work on the following occasions otherwise we will presume we are doing it
a) after your visits
b) after guests when you are arriving next
3) We must always organize the preparation of your accommodation before paying guests

Method of Communication
Communication is by email in English and should it be necessary to use post or telephone then the charges are paid by you
We cannot offer any services to owners that do not regularly use email